Frequently Asked Questions

Below you'll find answers to some of the most popular questions or requests we receive from customers.

How do I order from JamaFo Food Brands?

You can pre-order via our website, mobile app or come in-store and order via our kiosk. We do not accept phone orders.

Why don't you accept phone orders?

We don't accept phone orders to avoid wastage when customers don't show up to pay for and collect these orders, to improve efficiency in our Front of House operations and us investing in technology such as a mobile app to facilitate such requests.

What are your opening hours?

The opening hours for all our brands, except Catering is Monday - Saturday, 11AM - 9PM. Our catering hours are Monday - Saturday, 11AM - 7PM.

Are you open on major holidays?

We are closed every year for Thanksgiving Day and Christmas Day.

Are your menus gluten-free?

Over 90% of our menus are gluten-free. Always inquire with our Team or check our online menus to know if an item is exempt.

How do I get JAM Rewards?

At the moment, you can only get JAM Rewards if you download and order via our mobile app.

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JamaFo Jamaican Food Brands

Food with Vibes!

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